Happy Palace

Happy Palace The Collective

The Collective, Malugay St San Antonio, Makati Metro Manila Philippines
Happy Palace 1 5 1 0

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Upon dining there last night, I along with my party had a thoroughly unpleasant dining experience. Upon ordering their "unlimited iced tea" for P70 we were served one pitcher. Upon asking for a refill, we were then informed that that one pitcher was the extent of the order's "unlimitedness." Upon complaining to the staff, we were met with a response that basically said "Eh ganun po talaga. For one person lang po kasi yan. Three glasses per pitchel." Oh. Apparently there's a new definition for the word unlimited? And personally, one person can easily finish more than three glasses of iced tea. We were also under the impression that one order was for one person but upon being served two glasses of ice and no clarification, we poured for two. Add that to the fact that the food was expensive for what they served us.

Despite our apparent and verbalized displeasure, we were offered no solution and none of the staff approached us to offer any other explanation or remedy until we finally decided to abandon our half-finished meal altogether. Safe to say we had lost our appetites. We were basically sent the message to suck it up, pay, and leave. Altogether, a very displeasing and highly disappointing experience and rest assured that we will never eat here AGAIN.

8 years ago


Mongolian Fast Food
P1 - 150
  • T, W, Th, F, Sa: 12:00PM - 10:00PM
Incorrect or missing info?
Incorrect or missing info?