Omakase, Libis

Unit 207 Interpid Plaza Building, E. Rodriguez Jr. Avenue, Libis

Quezon City, Metro Manila

(02) 437-0075

Overall Rating - 2.53125 - 2.53125 - 2.53125 - 2.53125 - 2.531258 reviews
Food - 2.75 - 2.75 - 2.75 - 2.75 - 2.75
Service - 2.5 - 2.5 - 2.5 - 2.5 - 2.5
Ambiance - 2.25 - 2.25 - 2.25 - 2.25 - 2.25
Value - 2.625 - 2.625 - 2.625 - 2.625 - 2.625

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~ Reviews ~

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Showing 1 - 8 of 8 reviews

  • 1 of 2 people found this helpful:
    omakase food with live worm
    by timer, more than 1 year ago (other reviews by timer)
    Rating - 0 - 0 - 0 - 0 - 0
    Food - 0 - 0 - 0 - 0 - 0
    Service - 0 - 0 - 0 - 0 - 0
    Ambiance - 0 - 0 - 0 - 0 - 0
    Value - 0 - 0 - 0 - 0 - 0
    naku beware!

    kadiri... may LIVE WORM ang seafood crepe ng OMAKASE... as in gumagapang! yuck talaga... what's worst is the one who ordered and ate it was sick... imagine nakalahati na yung order before he noticed may worm pala sa kalagitnaan... to think we already paid for it.. so we ordered another dish in exchange for that.. ayaw ba naman??? gusto kaprice ng seafood crepe mismo... hello! alangan naman seafood crepe na naman ang oorderin namin eh baka mamaya may worm na naman..... anong klaseng customer service ang meron sila... this is not the first time it happened na may kakaibang "something" sa seafood crepe nila... i used to eat here all the time pa naman way back even before they opened their first resto. ako pa ata yung kaunaunahang customer nila...they used to deliver their sushi's around our village kase... sayang sila... they should give importance to their customers lalo na OLD customers.. ni hindi humarap yung manager noong nagreklamo kami... a simple "sorry" from the manager would suffice pero wala... ni hindi man lang nagpakita..

    we were very discreet in informing them about their food with the worm (because ang tagal na naming kumakain doon, shempre ayaw ko rin silang mapahiya sa ibang customers nila)

    i just didn't expect na magiging ganun ang customer service nila.. napahiya ako doon ah, to say infront of my face to order something na kaprice ng seafood crepe... KAPAL NG MUKA NILA... we paid for everything already when we compained... sa ibang restaurants i'm sure "the meal will be on the house" aside from the replacement they will give.. this incident happened in libis branch..

    here's the pic
    http://house2house.multiply.com/photos/album/81/OMAKASEs_seafood_crepe_with_LIVE_WORM#1
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  • 3 of 4 people found this helpful:
    Hidden Japanese restaurant wonder
    by stellaire, more than 1 year ago (other reviews by stellaire)
    Rating - 4.25 - 4.25 - 4.25 - 4.25 - 4.25
    Food - 5 - 5 - 5 - 5 - 5
    Service - 4 - 4 - 4 - 4 - 4
    Ambiance - 4 - 4 - 4 - 4 - 4
    Value - 4 - 4 - 4 - 4 - 4
    I learned about Omakase from my bf and his friends. They brought me to this hidden wonder in Libis one time to celebrate a certain occasion, which I fail to recall right now. I loved my first visit and definitely went back.

    The restaurant is pretty clean despite the number of people that come and go everyday. Personnel are accommodating and friendly, though sometimes not as effective on days that have a lot of demanding customers.

    Food quality is really good for the price that they charge. My personal favorites are the Spicy Tuna salad and American Dream. Their other fuzion rolls are worth trying, too. I haven't tried one that I didn't like.
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  • 2 of 3 people found this helpful:
    A birthday feast to remember.
    by MJ, more than 1 year ago (other reviews by MJ)
    Rating - 4.75 - 4.75 - 4.75 - 4.75 - 4.75
    Food - 5 - 5 - 5 - 5 - 5
    Service - 5 - 5 - 5 - 5 - 5
    Ambiance - 4 - 4 - 4 - 4 - 4
    Value - 5 - 5 - 5 - 5 - 5
    Last night my family went out to celebrate the 21st birthday of my sister Monica. Since it was her birthday she was in control of where and what resto she'd decide on. With a few whips in the key board she replied to me Omakase Libis. With some hesitation since I did not know that place existed I said none the less good. After picking up my wife in UP that night from her master's degree class all of us rendezvou'd in Omakase - my mom, dad and monica. I can really say the place was indeed a hidden secret right within the hear of Libis.

    Here comes the food. Comparing it with the Japanese resto/fast food giants like Kitaro, Teriyaki boy the servings are huge and the cuts are enormous and relatively fresh. Try the Sushi deluxe, Katsudon, Dynamite sushi something, beef teppan.

    The bill. Fairly priced and worth every pesos! Try it.

    Although after I searched google to write this review I was disheartened to read about the sad experience of betchay. I can honestly say that DANG that was a truly bad experience. But during our dinner last night our family did not experience such a trauma. We really love this place.

    Staff and servers: Professional and courteous.

    We will eat here again!!! I recommend this place in a heart beat.
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  • 0 of 1 people found this helpful:
    A good place for sushi
    by iceberglettuce, more than 1 year ago (other reviews by iceberglettuce)
    Rating - 3.75 - 3.75 - 3.75 - 3.75 - 3.75
    Food - 4 - 4 - 4 - 4 - 4
    Service - 4 - 4 - 4 - 4 - 4
    Ambiance - 3 - 3 - 3 - 3 - 3
    Value - 4 - 4 - 4 - 4 - 4
    Try the Jurassic Maki. :)
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  • 1 of 2 people found this helpful:
    Sushi Kaleidoscope
    by Jocen, more than 1 year ago (other reviews by Jocen)
    Rating - 2.5 - 2.5 - 2.5 - 2.5 - 2.5
    Food - 3 - 3 - 3 - 3 - 3
    Service - 2 - 2 - 2 - 2 - 2
    Ambiance - 2 - 2 - 2 - 2 - 2
    Value - 3 - 3 - 3 - 3 - 3
    I just like this place for its Americanized Sushi specialties.

    The other dishes are just ok and reasonably priced
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  • 0 of 1 people found this helpful:
    Reaction to what happened to Hazel...
    by KOS, more than 1 year ago (other reviews by KOS)
    Rating - 0 - 0 - 0 - 0 - 0
    Food - 0 - 0 - 0 - 0 - 0
    Service - 0 - 0 - 0 - 0 - 0
    Ambiance - 0 - 0 - 0 - 0 - 0
    Value - 0 - 0 - 0 - 0 - 0
    Not really writing a review.... but wanted to find out if you got the name of the stupid manager? Para kapag nakita namin, we can beat the crap out of that misfit.
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  • 1 of 2 people found this helpful:
    Omakase love
    by pennylanechic, more than 2 year ago (other reviews by pennylanechic)
    Rating - 5 - 5 - 5 - 5 - 5
    Food - 5 - 5 - 5 - 5 - 5
    Service - 5 - 5 - 5 - 5 - 5
    Ambiance - 5 - 5 - 5 - 5 - 5
    Value - 5 - 5 - 5 - 5 - 5
    I'll never get tired of eating here :) I highly recommend American Dream/Gyu Chisu Maki (cheese overload!), Jurassic Maki, California Maki/Crunch, Salmon Sashimi!
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  • 5 of 6 people found this helpful:
    FIRST AND LAST VISIT TO OMAKASE LIBIS
    by betchay, more than 2 year ago (other reviews by betchay)
    Rating - 0 - 0 - 0 - 0 - 0
    Food - 0 - 0 - 0 - 0 - 0
    Service - 0 - 0 - 0 - 0 - 0
    Ambiance - 0 - 0 - 0 - 0 - 0
    Value - 0 - 0 - 0 - 0 - 0
    FIRST AND LAST VISIT TO OMAKASE LIBIS


    Last June 18, 2006, Father’s Day, I brought my family to a small Japanese restaurant called Omakase in Libis. This was after much vouching from a good friend about the quality Japanese food they serve at very good prices. My family and I arrived at the said resto at around 12:30 pm, and though we had to wait for about 20 minutes to be seated, the frontline staff was very friendly and accommodating despite the frenzy brought about by the Father’s Day crowd.

    This is the exact reason why I am flabbergasted by the way the restaurant manager dealt with the accident I had wherein the bottom of the glass containing my mango shake suddenly, without any prior fault whatsoever, crashed onto my plate before I could even take my 4th sip, spilling everything on the table not to mention on my clothes, arms and even neck.

    The said manager happened to be serving the table across ours and saw the aftermath of the accident, and stared like I was just another clumsy customer. It was not until I motioned and said that the bottom of the glass just fell out of nowhere that he opened his mouth and jadedly asked, “bigla nalang nahulog?” and equally jadedly shook his head as if he already had someone else in mind to blame for the accident, ignoring me, the harassed customer, all together. A few seconds after (while my family and I were still dumbstruck with the sudden turn of events over our simple Father’s Day lunch), the same manager came back to our table with a clean, peach hand towel, limply handed it to me, and said in the most indifferent and unprofessional tone, “o, sa’yo nalang yan” and walked away, as if I owed him the free towel.

    Would you actually expect that from a restaurant manager? If his staff could remain pleasant amidst the horde of customers simultaneously ordering and trying to get a table, why could he not deal properly with a situation involving just one customer? He is the manager and should be the epitome of customer service on the floor. Good heavens, it does not even take too much an amount of brain cells to know exactly what to say and at the very least, how to say things in such an event!

    It is to my full knowledge that the establishment certainly did not want the accident to happen, and I acknowledged that when I came up to the manager after vainly trying to wipe myself clean, on how he plans to deal with the situation (I was already pissed at how he nonchalantly dealt with it initially and never came back not even once uttered a simple, professional “sorry”. If memory serves me right, he did say a hasty and hardly-meant “sorry” but I practically had to beg for it to come out of his mouth when I came up to him. But my family and I did not hear any sort of apology whatsoever that speaks of professionalism prior to my coming up to him). You know what he told me? “Eh hindi naman po naming kagustuhan mangyari yun. Ang kakausapin ko diyan ay yung manufacturer namin dahil defect nila ‘yan,” with an unmistakable scornful look on his face like I was already taking too much of his precious “manager” time. Probably desperate for at least a fraction of decent customer treatment, I bargained for a discount. He just hastily and insincerely said, “oo sige, sige,” practically shooing me away as he motioned his body away from me with his response. I later found out that they simply voided our table’s service charge.

    By this time, it was already obvious that I was not going anywhere with the manager so I went back to our table and asked for the over-all manager, or someone else who oversees this disrespectful, untrained manager. I was told by one of the waitresses that he is already the one on top of everything. I asked for the owner’s contact information and obvious that she was already told of what to say, the waitress meekly told me that, “sila-sila rin po iyon eh…family business po kasi”, while pointing at the people over the counter where the manager was standing. The manager by this time already had his back on us, and refused to make even eye contact at the instances when he had to move a little from his spot where he apparently fixed himself onto after I approached him. My dad even informed me that after my mom, my brother and I had left the restaurant, he tried talking to the manager but he already refused to talk to him and had the staff, ie. the waiters and waitresses, as his spokespersons.

    Now that is even worse. I can possibly allow such misconduct from a mere employee for the sake if argument, but from the owner himself, if indeed it was true that he was the owner?! Talo ka pa ng staff mo. You don’t deserve to be in a service-oriented business.

    I am stunned up until now, as I recall and put my experience in formal writing. I was not asking much; I was just asking to be treated the way any other customer should be treated. I was not asking for 110% of his attention, but just 110% decent and professional treatment of a manager towards a hassled customer in general, even for just five minutes. Sad to say, the said manager failed that 110% and even more.

    So much for good food and word-of-mouth PR.




    Hazel
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More Information

Edit Information

  • Categories
    Quezon City, Libis, Japanese, Accepts Credit Card, Delivery
  • Telephone Nos.
    (02) 437-0075
  • Website
    No info, tell us if you know.
  • Business Hours
    Opens from 11:30 am - 2:30 pm, 5:30 pm - 10:00 pm today.
    • Su, M, T, W, Th, F, Sa: 11:30 am - 2:30 pm
    • Su, M, T, W, Th, F, Sa: 5:30 pm - 10:00 pm
  • Estimated Budget
    ~P350.00/meal
  • Delivery
    Minimum order of P500.00. Delivers in 30 - 45 minutes.
  • Payment Methods
    Cash, Visa, Mastercard, Amex

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