New Orleans Bourbon Street Steaks & Oysters, Bonifacio High Street

B6 Bonifacio High Street

Taguig City, Metro Manila

(02) 856-4326

Overall Rating - 3.6666666666666666666666666667 - 3.6666666666666666666666666667 - 3.6666666666666666666666666667 - 3.6666666666666666666666666667 - 3.66666666666666666666666666673 reviews
Food - 4 - 4 - 4 - 4 - 4
Service - 3.3333333333333333333333333333 - 3.3333333333333333333333333333 - 3.3333333333333333333333333333 - 3.3333333333333333333333333333 - 3.3333333333333333333333333333
Ambiance - 4 - 4 - 4 - 4 - 4
Value - 3.3333333333333333333333333333 - 3.3333333333333333333333333333 - 3.3333333333333333333333333333 - 3.3333333333333333333333333333 - 3.3333333333333333333333333333

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~ Reviews ~

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Showing 1 - 3 of 3 reviews

  • 5 of 5 people found this helpful:
    A Lost Credit Card -- Bad service But ok food
    by Kelvin, 5 months ago (other reviews by Kelvin)
    Rating - 1.75 - 1.75 - 1.75 - 1.75 - 1.75
    Food - 2 - 2 - 2 - 2 - 2
    Service - 1 - 1 - 1 - 1 - 1
    Ambiance - 3 - 3 - 3 - 3 - 3
    Value - 1 - 1 - 1 - 1 - 1
    I went to new orleans twice and found their food ok. At least its different because it is perhaps the only new orlean themed resto here. I enjoyed their beignet for example and i dont think any other place serves that in manila (that I know of).

    But their service is horrible, and their customer service is just as bad. one time, a friend of mine went theri with her family to celebrate a birthday and after eating paid with the father's credit card, only to have the resto LOSE his credit card. The worst part about it was that the restaurant manager and staff wouldnt admit to losing it and it was only when the family insisted on finding out what happened to the card that they finally said they DID lose it.

    It turns out some waiter "returned" the credit card to another table to sign and the people at that table then signed the charge slip and took it. So the staff kept telling my friend and her family that they knew where the card was and promised to get it back since they supposedly knew who now had the card.

    But even when the management figured it all out, the resto staff treated my friend's family with suspicion, especially when the supervisor arrived. I guess they thought they were trying to pull a scam, but remember that their staff LOST the credit card.

    Here's another sign of bad customer service by their staff... after they finally figured out that the resto was in the wrong, they then handed the charge slip (from the credit card charge) and then "asked" that the father sign for the food.

    Ok. talk about a slap in the face. obviously, he refused. They had been there for a long time just sorting it out already, and the staff wasn't so nice in dealing with it either.

    Too bad for new orleans. The father of my friend loves eating out. and if he had liked new orleans, he would have been a very frequent customer. As it is, the whole family now has bad memories of new orleans, and wouldnt even think of going back there EVER.

    I suggest that if you do go to new orleans, enjoy the food but watch your credit cards.

    Oh and new orleans never did get the credit card back to my friend and her family. They wound up cancelling the card instead. Talk about hassles.
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  • 1 of 1 people found this helpful:
    good food and service, Cajun style!
    by arpeelazaro, 6 months ago (other reviews by arpeelazaro)
    Rating - 4.75 - 4.75 - 4.75 - 4.75 - 4.75
    Food - 5 - 5 - 5 - 5 - 5
    Service - 5 - 5 - 5 - 5 - 5
    Ambiance - 5 - 5 - 5 - 5 - 5
    Value - 4 - 4 - 4 - 4 - 4
    the music was great, the food was wonderful. Verna, our attendant, was fantastic. They should make her manager. She can teach the other waiters a thing or two about good customer service. the food was serviced promptly and in the proper order (salads before the main dish, that sort of thing). i love the ribs! they fall off the bone and the Jambalaya is just plain heavenly. Come here with your friends and family and make your moments memorable.
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  • 3 of 3 people found this helpful:
    Going Cajun.
    by punkednoodle, 6 months ago (other reviews by punkednoodle)
    Rating - 4.5 - 4.5 - 4.5 - 4.5 - 4.5
    Food - 5 - 5 - 5 - 5 - 5
    Service - 4 - 4 - 4 - 4 - 4
    Ambiance - 4 - 4 - 4 - 4 - 4
    Value - 5 - 5 - 5 - 5 - 5
    I honestly love this restaurant. It's not the best for big groups, but for a small group of 5, the restaurant is rather cozy. It serves wine and great cajun cuisine. I personally enjoyed their blackened chicken and dory jambalayas. Lovely yummy treats. If you're searching for spicy cajun and you're in the area, I'd suggest you visit this place.

    The price is not so bad either. It's not overly expensive. True value for money.
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