just went to this resto and it had the worst service. a foreign-looking guy - who i assume was the owner - was really nice to us even assisting his staff with our orders but his staff were no good. they served the 3 orders really early while i had to wait 30 minutes to get my pasta served. not only that, they presented us with the bill when we weren't asking for it yet. they were that rude! i was just disappointed 'coz they could really go a long way with this concept, their staff just need to be a little nicer!
We had snack at the Spaghetti Factory, Glorietta5. We tried LASAGNA & HAWAIIN PIZZA.
Food – the Lasagna was lack of creaminess/sauce. Though it was meaty but the meat was a bit salty. Hawaiian pizza was nothing special; it was like eating pizza in the street vendor. I could say regular Greenwich pizza was better than their pizza.
Staff –good service
Place – very neat and clean.
Value – price is reasonable.
The only thing I like from the restaurant was their complimentary candy upon paying...
Anyway, I would still want to try their other dishes…
My friends and me were looking for some Italian place the other day and we came across Spaghetti Factory at the new Glorietta 5 mall.
It was a Friday evening and the place was packed ,after a short waiting we were given a table outside, since my friends are smoking. We were greeted by a friendly waiter who took our drink order right away after he introduced himself to us since we were very thirsty we opted for a bucket (6 bottles) of the local San Mig Light beer.
The service was really fast, despite the resto being full.We ordered some crispy Calamari and Caesar Salad with Chicken Breast as appetizer, then the Red Seafood with Spaghetti (the waiter told us , it was their best seller...) and a large Salami Pizza.
After we had finished all and we thought that we had no more space the Manager who came around to check on us convinced us to try the Tiramisu...well it was a good suggestion.
We had a great time and the price was really affordable, the only thing I would like to suggest is to have more seating capacity available, anyhow we surely will be back to Spaghetti Factory soon.