For a 4-5 star hotel restaurant, I really expected more from the dimsum buffet which they advertised as "steam as you order". First of all, I would like to emphasize that no matter how good a cook may be, if the ingredients are not as good, the outcome can never be amazing. For the price this restaurant is charging, I believe it is just fair for their customers to get much better food ingredients and not use flavorings as cover ups. Using the artificial crab sticks in the seafood dumpling for example, what can you expect except artificial flavorings? The shrimp dumpling or hakaw was really tasteless, no where can I find the sweetness of fresh shrimps. Fresh prawns should be used to justify the price this restaurant is charging it's customers. The fry items were equally unsatisfactory. As if the "chefs" didn't even make sure to check the temperature of the oil making the food too greasy.
Honestly, there are a lot far worse cantonese dimsum restaurant but it is simply not worth the money spent.
Aside from the food, no problem with the service and ambiance though. Complaints were acted accordingly and properly.
Have the misfortune to eat in this restaurant. The food is stale, fortunately the portion is so little that I didn't feel guilty for not eating it. I called the attention of the waiter about the spoiled chicken, the cook there insisted it is good, although it was replaced. Will never go back whatever the price may be.
Went today for lunch and it is a total disappointment. The spread is comparative to hotels' buffets, but the food quality is just way below par for discerning clients. Some examples of food served:
- the salmon sashimi is not properly done, the brown portion of the fish meat should be removed. (Many so called Japanese resto are doing the same maybe to avoid wastage, but which is very degrading to the dish) Go to any Japanese managed sushi bar and you will not find this kind of low quality sashimi being served.
- the ebi tempura used cooked shrimp coated in tempura flour, which made the shrimp tasteless, dry and hard. Even Japanese fast food chains serve better than this.
- the "fresh" oysters were so small, already shrunk and dry when served, and some have fishy smells already. Since most of the clients ordered the baked version, maybe this was not obvious to many.
- coffee beans used are not good enough compared to hotel's quality so the coffee doesn't have the aroma and taste expected.
I would certainly not recommend this resto for people looking for good food, buffets are just not the kind of meal to have, but for the less discerning, it does offer a wide spread, and you can have your stomach full, with a pseudo-hotel experience.
We bought the deal with set meal for 2. The food is quite good, but the portion was meant for single person rather than 2 as advertised, they only added 1 more bowl of soup. And maybe the promo has generated too many new clients for them to handle, it took about an hour and a half for ours to come. To summarize, if they can improve the speed of serving, this is a good restaurant to try.
We ordered seafood fried rice and salmon maki. The quality of raw fish needs improvement as they are not really that fresh in appearance and in taste. Comparing the kind of rice used, the SM City branch used a better quality Japanese rice, or Taiwanese variety, making their rice dishes very appealing, compared to this branch. Overall it's still acceptable although the prices are a little expensive even if they brand themselves as Japanese food.
We got to try this restaurant using the 50% deal, and so far this is one of the best deal we had. The food came up to expectation and it is cooked upon ordered and not pre-cooked as some of the restaurants are doing. We ordered their most wanted garlic shrimp pasta and seafood pizza, and both are delicious. Serving size for the pasta is generous enough. Place is clean and comfortable plus the service crews are very well trained and friendly. If their regular price can be adjusted a little downward, that will be perfect.
We got the so called 50% off deal after seeing the reviews posted here just to discover that the two reviews were grossly exaggerated and inaccurate. We went there before the starting time and what was presented looked like leftovers cause all ready dishes were cold, nothing was made to keep food warm at all. They are reluctant to replenish empty trays and you just have to call their attention and wait. Also, the 50% off is not true cause for the regular price, you get shabu shabu, grill and drinks, but for the deal, no grill, no drinks, and I notice they have an upstairs area where different food was served. I asked if we can get food upstairs and was told we cannot, and they said food was the same in both areas, but obviously not. Food was always sent upstairs but downstairs the trays were most of the time empty. We saw they served kimchi upstairs and asked if we can have some, it took us asking several times and maybe an hour before they served us a very small amount in a tiny plate.
The quality of food was just like eating something done by your maid at home, period.
Place - it is dirty, I really wonder if those two previous writers know what is meant by ambiance. It is at best an indoor carinteria and cleaning is done very superficial. Not to mention hygiene, the plates are not even clean and I have difficulty look for a cleaner looking plate and end up using a tissue to wipe every plate I need to use.
The only good thing I can say for this restaurant is the staffs are friendly and all smiles all the time.
This is indeed the worst buffet restaurant I have ever tried.